Refund Policy

Last updated: 26th September 2024

Thank you for choosing Short of the Month! We want you to be completely satisfied with your experience. Please review our refund policy below for information on eligibility and procedures.

Digital Products and Services:

Please note that all digital products and services offered by Short of the Month are final and non-refundable. This includes, but is not limited to:

• Film/Documentary Submission Fees
• Social Media Promotion Packages
• Shout-out Purchases
• Online Premiere Fees
• Certificates of Participation/Recognition
• Subscription Fees
• Ad Spot Purchases

Exceptions to the Refund Policy

While we generally do not offer refunds, we understand that exceptional circumstances may arise. We may consider refund requests on a case-by-case basis for the following:

• Duplicate Submissions: If a technical error on our end results in a duplicate film submission charge, we will gladly issue a full refund for the duplicate submission.
• Event Cancellation: In the unlikely event that Short of the Month cancels an event or service for which you have paid, you will be offered a full refund.

Requesting a Refund:

If you believe your situation qualifies for a refund under the exceptions listed above, please contact our Support Team using the support icon placed on the bottom right of this page. To help us expedite your request, kindly provide detailed information about your purchase and the reason for your refund request.

We are committed to providing excellent service and will make every effort to address your concerns fairly and efficiently.